Privacy Policy for My City Internet
At My City Internet, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- ZIP code
- Service address
- Any information submitted through contact or inquiry forms
Non-Personal Information
We may automatically collect certain technical information such as:
- Browser type
- Device information
- IP address
- Website usage activity
- Pages visited
- Referral sources
This information helps us improve website functionality and user experience.
How We Use Your Information
We may use your information to:
- Respond to inquiries and support requests
- Help you explore available internet and TV services
- Improve our website and customer experience
- Send updates, promotions, or service-related communications
- Prevent fraud and maintain website security
- Analyze website traffic and performance
We only use your information for legitimate business purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve performance and personalize your browsing experience.
Cookies help us:
- Remember user preferences
- Understand visitor behavior
- Improve website functionality
- Measure marketing performance
You can disable cookies through your browser settings if preferred.
Information Sharing
My City Internet does not sell or rent your personal information to third parties.
We may share information with trusted partners or service providers only when necessary to:
- Provide requested services
- Process inquiries
- Maintain website operations
- Comply with legal obligations
Any third-party partners are expected to handle your information responsibly and securely.
Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites or service providers. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been submitted, we will take reasonable steps to remove it.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to your data
- Requesting corrections to inaccurate information
- Requesting deletion of personal data
- Opting out of marketing communications
To make a request, please contact us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
My City Internet
Email: info@mycityinternet.com
Phone: (888) 307-2776
Address:
1715 Sand Bar Rd
Chuckey, TN 37641
United States